Tech
EU Finds TikTok’s Design Encourages Addictive Behaviour, Calls for Changes
The European Commission has found that TikTok has not sufficiently limited addictive features such as infinite scroll, which encourages compulsive behaviour, according to preliminary findings released on Friday.
The regulator said the popular video-sharing app relies on features that continuously feed users new content, putting their brains on “autopilot” and prompting repeated scrolling. The Commission concluded that these design elements breach Europe’s Digital Services Act (DSA) and fail to adequately protect users, particularly children and teenagers.
Henna Virkkunen, European Commission executive vice-president for tech sovereignty, security and democracy, stressed the risks of social media addiction. “Social media addiction can have detrimental effects on the developing minds of children and teens,” she said. “The Digital Services Act makes platforms responsible for the effects they can have on their users. In Europe, we enforce our legislation to protect our children and our citizens online.”
The Commission highlighted that TikTok’s Daily Screen Time feature, which automatically sets a one-hour limit for users aged 13 to 17, is ineffective because warnings are “easy to dismiss.” Regulators also raised concerns over parental controls, including the Family Pairing tool, which allows parents to manage screen time, monitor activity, and restrict content. The Commission said these tools are not successful because they demand additional effort and skills from parents.
To comply with the DSA, TikTok will need to “change the basic design of its service,” the Commission said. Proposed measures include disabling infinite scroll, implementing more effective screen time breaks, and modifying video recommendations to reduce compulsive use.
TikTok responded to the preliminary findings in a statement to Euronews Next, calling them “categorically false and entirely meritless.” The company said it plans to challenge the findings through all available channels and noted that it offers a variety of tools to help users manage screen time, including sleep hours and well-being missions that reward users for following limits.
The investigation, launched in 2024, examines whether TikTok meets the requirements of the DSA, which obliges online platforms to manage risks, moderate content, and promote transparency. The Commission reviewed TikTok’s internal risk assessments, company data, and research on behavioural addiction.
This probe follows previous DSA inquiries, including one last October that found TikTok and Meta had made it difficult for researchers to access public data. Another investigation into TikTok’s advertising practices has already concluded.
The current findings are preliminary, and no fines or penalties have been imposed. TikTok has the right to respond in writing and propose solutions. The Commission will also consult the European Board for Digital Services before potentially issuing a non-compliance decision, which could carry fines of up to six percent of the company’s global annual turnover.
In the DSA investigation, TikTok has committed to posting the full content of all ads on its platform to an online repository updated every 24 hours, as part of efforts to improve transparency and user protection.
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Tech
Study Finds Chatbots Can Mirror Hostility in Heated Exchanges
A new academic study has found that ChatGPT can produce abusive language when exposed to escalating human conflict, raising fresh concerns about how artificial intelligence behaves in tense interactions.
The research, published in the Journal of Pragmatics, examined how the chatbot responded to arguments that gradually became more hostile. Researchers presented the system with a sequence of five increasingly heated exchanges and asked it to generate what it considered the most plausible reply.
According to the findings, the AI’s tone shifted as the conversations intensified. While early responses remained measured, later replies began to mirror the aggression in the prompts. In some cases, the chatbot produced insults, profanity and even threats.
Examples cited in the study included statements such as “you should be ashamed of yourself” and more explicit language involving personal threats. The researchers said this pattern suggests that prolonged exposure to hostile input can push the system beyond its usual safeguards.
The study was co-authored by Vittorio Tantucci and Jonathan Culpeper at Lancaster University. Tantucci said the results show that AI can “escalate” alongside human users, potentially overriding built-in mechanisms designed to limit harmful responses.
“When humans escalate, AI can escalate too,” he said, noting that this behavior raises questions about how such systems should be deployed in sensitive environments.
Despite the concerning examples, the researchers found that the chatbot was generally less aggressive than human participants in similar scenarios. In some cases, it attempted to defuse tension through sarcasm or indirect responses rather than direct confrontation.
For instance, when faced with a threat during a simulated dispute, the AI responded with a sarcastic remark rather than escalating the situation further. This suggests that while the system can adopt hostile language, it may also attempt to manage conflict in less direct ways.
The findings add to ongoing debates about the role of artificial intelligence in areas such as mediation, customer service and online communication, where systems may encounter emotionally charged interactions.
Experts say the research highlights the importance of continued testing and refinement of AI safety measures, particularly as such tools are increasingly used in real-world settings involving human conflict.
OpenAI, the developer of ChatGPT, had not issued a public response to the study at the time of publication.
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