European Union regulators have issued preliminary findings against Meta Platforms, saying the company has failed to effectively prevent children under the age of 13 from using Facebook and Instagram.
The European Commission said its investigation found that Meta’s current safeguards do not meet the requirements of the Digital Services Act, the bloc’s landmark online safety law.
Although Meta’s terms of service require users to be at least 13 years old, regulators said the company’s age-verification systems are insufficient. Children can reportedly create accounts simply by entering a false date of birth, with no effective mechanism in place to confirm their real age.
According to the Commission, between 10% and 12% of children under 13 in the European Union are using Facebook or Instagram. That figure is significantly higher than Meta’s own internal estimates.
Regulators also said Meta failed to adequately consider established scientific research showing that younger children are particularly vulnerable to potential harms associated with social media use, including exposure to inappropriate content and risks to mental well-being.
Meta has rejected the Commission’s preliminary conclusions. In a statement, the company said both Facebook and Instagram are intended only for users aged 13 and older and that it already has systems in place to identify and remove underage accounts.
The company added that it continues to invest in technologies designed to detect younger users and indicated that additional safety measures will be announced in the coming days.
Meta also argued that determining a user’s true age remains a challenge across the technology industry and said a broader, industry-wide solution is needed. The company pledged to continue working with European regulators on the issue.
The findings come as several EU member states consider introducing wider restrictions on children’s access to social media, including proposals to ban use by those under 15.
To address the problem, the European Union is preparing to launch its own age-verification app. European Commission President Ursula von der Leyen said earlier this month that the technology is ready for rollout, although no official launch date has been announced.
Meta now has the opportunity to review the Commission’s findings and submit a formal response.
If the preliminary conclusions are upheld, the Commission could issue a binding non-compliance ruling. Under the Digital Services Act, penalties can reach up to 6% of a company’s global annual revenue, potentially exposing Meta to fines worth billions of euros.