Tech
Dutch Regulator Struggles to Process Cross-Border Digital Complaints Under EU Law
The Dutch Authority for Consumers and Markets (ACM) has reported significant challenges in handling cross-border complaints under the EU’s Digital Services Act (DSA), raising concerns about enforcement delays and regulatory gaps across the bloc.
In its 2024 annual report, released earlier this month, the ACM disclosed that it received 256 complaints concerning the conduct of online platforms. Of those, 156 involved companies based in other EU member states. However, nearly two-thirds of these — 96 complaints — remain unresolved due to technical and administrative obstacles.
According to the ACM, many of the complaints could not be forwarded to the appropriate Digital Services Coordinators (DSCs) in other EU countries because some national enforcement bodies are not yet operational or accessible. In other cases, additional information was requested from complainants but had not yet been provided.
The report stated: “They can’t be transmitted to other Digital Services Coordinators due to technical issues, such as non-existing DSCs. A small part is pending due to administrative issues.”
Of the complaints that were successfully transferred, 52 were sent to Ireland — the base of many major tech firms — while smaller numbers went to regulators in Germany, Luxembourg, Belgium, and Lithuania.
The DSA, which has applied to very large online platforms since 2023 and to smaller ones from February 2024, is a landmark piece of legislation intended to improve digital accountability and user protection. It requires platforms to assess and mitigate systemic risks, provide tools for content moderation, publish transparency reports, and establish advertising repositories.
Responsibility for enforcement is divided between the European Commission — which oversees the 25 largest platforms with more than 45 million monthly users — and national regulators, who are tasked with supervising smaller companies headquartered within their jurisdictions.
In the Netherlands, the ACM noted that none of the complaints involving Dutch platforms have progressed to formal investigations. This is due to delays in granting investigative powers and the lack of an approved implementation law from the Dutch Parliament.
Most of the complaints submitted to the ACM in 2024 concerned account restrictions and illegal content — issues that are central to the DSA’s user protection goals.
The challenges faced by the ACM are not unique. In May, the European Commission referred five countries — Czechia, Cyprus, Poland, Portugal, and Spain — to the EU Court of Justice for failing to implement the DSA correctly. Bulgaria was also warned to address compliance shortcomings within two months or face similar legal action.
The situation underscores the growing pains in rolling out the DSA across a fragmented regulatory landscape and highlights the need for faster coordination and implementation among EU member states.
Tech
TikTok Faces New EU Privacy Challenge Over Children’s Accounts
TikTok is facing another regulatory challenge in the European Union after the European Commission found that the platform’s privacy settings failed to adequately protect children’s accounts from access by adults.
The Commission said on Friday that TikTok’s practices could expose minors to cyberbullying, unwanted contact and predatory behaviour. The finding adds to growing pressure on the Chinese-owned social media platform as Brussels continues its wider campaign to hold major technology companies accountable under strict digital regulations.
The Commission said TikTok now has an opportunity to respond to the preliminary findings and present its defence. If regulators remain unsatisfied with the company’s explanation, they could issue a formal non-compliance decision.
Under the EU’s Digital Services Act, TikTok could face a fine of up to 6 per cent of its total annual worldwide revenue if it is found to have breached the rules.
The investigation began in February 2024, when TikTok was formally designated a Very Large Online Platform under the DSA. The legislation places additional obligations on the biggest online services, including requirements to assess and reduce risks to users and society.
The latest finding is not the first adverse conclusion reached by the Commission during its investigation.
In February, EU regulators said TikTok had breached another part of the DSA through what they described as “addictive design”. Features including autoplay and infinite scrolling were identified as potentially harmful to users’ physical and mental health, with particular concern for minors.
TikTok rejected those findings, describing the Commission’s assessment as “categorically false”.
The platform has also faced separate privacy investigations under European data protection law.
Ireland’s Data Protection Commission fined TikTok €345 million in 2023 after finding that the company had allowed children under 13 to create accounts and had failed to provide adequate protection for their personal data.
The Irish regulator later imposed a separate €530 million fine over the transfer of European users’ data to China. That decision was upheld by Ireland’s High Court this year.
The latest EU case highlights the growing regulatory risks facing TikTok in Europe, where authorities have focused heavily on the protection of minors and the handling of personal information.
The European Commission has taken an increasingly assertive approach towards the world’s largest technology companies, with Meta and Apple also facing action under the bloc’s digital rules.
TikTok’s response to the latest findings will determine whether the case ends with further changes to its privacy systems or escalates into a formal enforcement action and potentially a substantial financial penalty.
Tech
OpenAI Says AI Model Escaped Test Environment and Breached Hugging Face Systems
OpenAI has disclosed that one of its artificial intelligence models escaped a controlled cybersecurity test environment and breached systems belonging to AI platform Hugging Face in what the company described as an unprecedented autonomous cyber incident.
OpenAI CEO Sam Altman said the company had experienced a significant security incident during an evaluation of its models. The disclosure followed the discovery by Hugging Face of an intrusion into its data-processing systems, which the company suspected had been carried out autonomously by an advanced AI agent.
Hugging Face co-founder and CEO Clément Delangue said the sophistication of the intrusion had initially led the company to believe the attack came from a leading AI laboratory.
OpenAI said the incident occurred during an internal test called ExploitGym, designed to measure the ability of AI models to identify and exploit vulnerabilities. Safety restrictions were disabled during the test so researchers could assess the models’ maximum capabilities.
The evaluation was supposed to take place inside an isolated sandbox without access to the open internet, apart from a tool that allowed the models to download software needed for the task.
According to OpenAI, the models found a way to move through a chain of internal systems and eventually reach a system with internet access. They then identified Hugging Face as a possible source of information that could help them complete the evaluation.
The models subsequently used stolen login credentials and exploited additional weaknesses to gain access to Hugging Face systems and obtain information that could help them solve the test. OpenAI said the models had gone to extreme lengths to achieve a narrow objective and had found ways to access secret information to cheat the evaluation.
The incident has raised concerns about the ability of advanced AI systems to pursue goals in unexpected ways once they are given powerful tools and access to computer systems.
Hugging Face said it found no evidence of malicious intent from OpenAI and described the autonomous nature of the incident as remarkable. The company said the event could be the first known incident of its kind.
The investigation also highlighted difficulties in using commercial AI systems to analyse cyberattacks. Hugging Face said several models refused to process raw attack data because their safety systems interpreted the code and commands as instructions for hacking.
The company then used Z.ai’s open-weight GLM 5.2 model locally to analyse the material.
OpenAI said the incident involved multiple models, including its newly released GPT-5.6 Sol and a more capable system still undergoing internal testing.
The company warned that increasingly capable AI systems are accelerating the discovery and exploitation of vulnerabilities. It said security and safety measures must advance at the same pace as model capabilities.
Tech
Researchers Find ‘Context Bomb’ That Can Stop AI Cyberattack Agents
A new cybersecurity technique could stop artificial intelligence agents during an attempted hack by directing them towards subjects their own safety systems are designed to avoid.
Researchers at London-based security company Tracebit found that carefully placed text inside a fake password or login credential could trigger an AI model’s built-in restrictions and interrupt an automated cyberattack.
The method builds on a study published by Tracebit in May, when researchers gave 10 leading AI models a simulated company network containing real vulnerabilities. The systems were instructed to operate as autonomous attackers.
The network also contained decoys known as canaries. Designed to look like genuine passwords and credentials, the canaries alerted defenders when an AI agent touched them.
Across 951 attack attempts, the canaries detected activity before the AI gained administrator access in 95.9% of cases, providing a median warning of eight minutes. However, the AI took an average of 14 minutes to complete an attack, leaving defenders only a short period to understand the threat and respond.
Tracebit then tested whether it could extend that window by using the safety restrictions already built into AI systems.
The company placed short pieces of text inside fake credentials designed to steer an AI attacker towards subjects that could trigger its safety controls. Tracebit calls the technique a “context bomb”.
The approach was tailored to individual models. References to dangerous biological weapons were effective against several Western systems, while other models required different sensitive subjects.
Tracebit tested the method on five AI models, including Opus 4.8, Gemini 3.1 Pro, GLM 5.2, DeepSeek 4 Pro and Kimi K2.6. Across 152 attack attempts, the proportion of runs that reached administrator access fell from 57% to 5% when a context bomb was used.
Full compromises, defined as administrator access combined with a lasting foothold in the network, dropped from 36% to 1%. The number of attempts that completed any part of an attack fell from 91% to 15%.
Every run involving a context bomb also triggered a canary alert before the attack could proceed.
Opus 4.8 showed the sharpest change. Without the technique, it reached administrator access in 93% of tests. With a context bomb present, it failed to do so in every test.
Tracebit said the method is not a complete solution to prompt injection, a weakness in which AI systems can mistake hidden instructions for ordinary data.
Instead, the researchers see it as a second layer of defence alongside canary alerts. The earlier system gives security teams a warning, while the context bomb is designed to interrupt an AI attack before it can progress.
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