Tech
Dutch Regulator Struggles to Process Cross-Border Digital Complaints Under EU Law
The Dutch Authority for Consumers and Markets (ACM) has reported significant challenges in handling cross-border complaints under the EU’s Digital Services Act (DSA), raising concerns about enforcement delays and regulatory gaps across the bloc.
In its 2024 annual report, released earlier this month, the ACM disclosed that it received 256 complaints concerning the conduct of online platforms. Of those, 156 involved companies based in other EU member states. However, nearly two-thirds of these — 96 complaints — remain unresolved due to technical and administrative obstacles.
According to the ACM, many of the complaints could not be forwarded to the appropriate Digital Services Coordinators (DSCs) in other EU countries because some national enforcement bodies are not yet operational or accessible. In other cases, additional information was requested from complainants but had not yet been provided.
The report stated: “They can’t be transmitted to other Digital Services Coordinators due to technical issues, such as non-existing DSCs. A small part is pending due to administrative issues.”
Of the complaints that were successfully transferred, 52 were sent to Ireland — the base of many major tech firms — while smaller numbers went to regulators in Germany, Luxembourg, Belgium, and Lithuania.
The DSA, which has applied to very large online platforms since 2023 and to smaller ones from February 2024, is a landmark piece of legislation intended to improve digital accountability and user protection. It requires platforms to assess and mitigate systemic risks, provide tools for content moderation, publish transparency reports, and establish advertising repositories.
Responsibility for enforcement is divided between the European Commission — which oversees the 25 largest platforms with more than 45 million monthly users — and national regulators, who are tasked with supervising smaller companies headquartered within their jurisdictions.
In the Netherlands, the ACM noted that none of the complaints involving Dutch platforms have progressed to formal investigations. This is due to delays in granting investigative powers and the lack of an approved implementation law from the Dutch Parliament.
Most of the complaints submitted to the ACM in 2024 concerned account restrictions and illegal content — issues that are central to the DSA’s user protection goals.
The challenges faced by the ACM are not unique. In May, the European Commission referred five countries — Czechia, Cyprus, Poland, Portugal, and Spain — to the EU Court of Justice for failing to implement the DSA correctly. Bulgaria was also warned to address compliance shortcomings within two months or face similar legal action.
The situation underscores the growing pains in rolling out the DSA across a fragmented regulatory landscape and highlights the need for faster coordination and implementation among EU member states.
Tech
European Governments Move to Cut Dependence on Palantir Amid Rising Security and Privacy Concerns
Tech
Microsoft Unveils In-House AI Models and Quantum Breakthrough as Tech Giant Moves to Reduce External Dependence
Microsoft has taken a major step toward reducing its reliance on external artificial intelligence partners, unveiling seven in-house AI models at its Build 2026 developer conference in San Francisco. The move signals a strategic shift as the company seeks greater control over its AI stack while its key investee firms prepare for high-profile public listings.
Satya Nadella, Microsoft’s chief executive, told attendees that the industry is entering a new phase in which companies must do more than simply consume frontier AI systems. “We believe the time has come for every company to move from consuming a frontier model to fully participating at the frontier,” he said.
At the centre of the announcement is MAI-Thinking-1, Microsoft’s first reasoning model built entirely from scratch using commercially licensed data and without distillation from external systems. The model includes 35 billion active parameters and a 256,000-token context window, designed for complex reasoning tasks, coding, and long-form instruction handling.
Microsoft also introduced MAI-Code-1-Flash, a coding-focused model integrated into GitHub Copilot and Visual Studio Code, aimed at converting natural language prompts into functional software code. The company said these tools will run on Azure infrastructure, allowing it to reduce costs currently paid to external model providers and potentially offer cheaper services to developers.
Mustafa Suleyman, chief executive of Microsoft AI, said internal testing suggested strong performance gains. After optimisation for consulting firm McKinsey, he said the new models outperformed OpenAI’s GPT-5.5 in quality while offering what Microsoft estimates as up to ten times better cost efficiency, based on scaled public pricing comparisons.
In independent evaluations conducted by Surge, Microsoft’s third-party rating partner, MAI-Thinking-1 was reportedly preferred over Anthropic’s Claude Sonnet 4.6, while matching Claude Opus 4.6 on coding benchmarks.
Alongside its AI announcements, Microsoft revealed progress in quantum computing. The company’s new Majorana 2 chip is said to be 1,000 times more stable than its predecessor, extending qubit lifespan from milliseconds to an average of 20 seconds. While still far from practical deployment, Microsoft believes this marks a meaningful step toward scalable quantum machines.
Zulfi Alam, corporate vice president of Microsoft Quantum, said the company aims to deliver a commercially useful quantum system by 2029, though current prototypes contain only 12 qubits, far short of the millions required for full-scale systems.
The announcements come as Microsoft’s AI partners move toward public markets. Anthropic has filed confidentially for an IPO following a major funding round valuing it at $965 billion, while OpenAI is also preparing a filing. Microsoft has invested heavily in both companies, committing billions of dollars while integrating their models into Azure.
The new direction suggests Microsoft is positioning itself to compete directly with its own partners, as the race for dominance in advanced AI and next-generation computing intensifies.
Tech
Estonia’s AI Education Model Draws Attention as Europe Debates Digital Learning
As European governments weigh how to integrate artificial intelligence into classrooms and allocate funding for digital literacy, Estonia’s approach to AI education is gaining attention as a practical and structured model.
The Baltic nation’s AI Leap programme is designed not only to teach students how to use artificial intelligence tools but also to strengthen critical thinking and teacher involvement at a time when AI is becoming deeply embedded in everyday learning.
Concerns have grown across Europe that while students are increasingly comfortable using AI tools, many struggle to evaluate or question the information these systems generate. Educators and employers have raised concerns that overreliance on chatbots and automated tools could weaken analytical thinking and increase vulnerability to misinformation.
Estonia has chosen to address this challenge directly rather than attempting to limit student exposure to AI.
According to the AI Leap programme, between 64% and 90% of Estonian students were already using AI tools before the initiative began. Programme organisers argued that ignoring this reality could undermine learning and reasoning skills.
The initiative aims to train 48,000 students and 6,700 teachers over two years in a country with a population of just 1.36 million.
The programme has two primary goals: helping teachers adapt to AI-assisted education and encouraging students to develop responsible, thoughtful AI habits.
To support this effort, Estonia has introduced several key measures. Teachers participate in study circles that meet monthly to develop teaching methods and exchange experiences. A central online platform provides educational resources, videos, self-assessment tools and discussion forums.
More than 4,000 teachers are also receiving premium access to advanced AI platforms such as ChatGPT and Gemini to support lesson planning and classroom preparation.
One of the programme’s most distinctive features is a Socratic-style chatbot designed to guide students rather than provide direct answers. The chatbot encourages questioning, self-management and contextual thinking, helping students assess AI-generated information instead of accepting it automatically.
The programme also includes debate leagues, creative arts projects and student-led initiatives aimed at encouraging discussion and experimentation with AI beyond formal classroom settings.
Estonia has placed strong emphasis on management and implementation. School principals oversee local delivery, while nine regional managers coordinate activities across seven educational regions. The initiative operates through a public-private partnership, with the government providing half of the funding and private partners contributing the remainder.
Technology companies, educators and researchers are involved in designing and testing tools tailored to Estonia’s education system.
Education analysts say Estonia’s strategy highlights a broader lesson for Europe: AI literacy may depend less on limiting technology and more on teaching students how to use it thoughtfully, critically and responsibly.
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