Business
Global Debate Intensifies Over Banks’ Power to Cut Off Customers
What began as a technical compliance issue in the financial sector has escalated into a heated political battle, as governments in the United States, the United Kingdom, and the European Union wrestle with the growing practice of “de-banking.”
De-banking, also known as “de-risking,” occurs when banks close customer accounts to reduce regulatory or reputational risks. For affected individuals and businesses, the experience can be sudden and disruptive: cards declined, standing orders halted, and savings rendered inaccessible with little explanation beyond a notice of termination.
United States: Trump Targets “Reputational Risk”
In the US, the issue has become highly politicized. Earlier this month, President Donald Trump signed an executive order preventing banks from denying services based on political or religious beliefs. The measure bans the use of “reputational risk” as grounds for account closures and requires regulators to review banking practices within 180 days.
Supporters say the order protects free expression, particularly for conservatives who argue they have been disproportionately targeted. Critics, however, warn it could force banks to maintain ties with clients who pose genuine financial crime or security risks.
The debate intensified following high-profile disputes between major lenders and conservative figures. Trump himself accused major banks of cutting ties with him after his first term. Meanwhile, the National Council for Religious Freedom (NCRF) alleged discrimination when its accounts were closed by JPMorgan Chase, though the bank cited incomplete compliance documentation.
United Kingdom: The Farage Affair
In Britain, the debate erupted after the closure of Brexit campaigner Nigel Farage’s account at Coutts, a high-end private bank. Internal documents revealed that political views were a factor in the decision, sparking widespread outrage.
Banks argued that Farage’s status as a “Politically Exposed Person” required heightened compliance checks, and reports suggested he no longer met Coutts’ financial thresholds. Nonetheless, the case prompted a government response.
In 2024, complaints to the Financial Ombudsman Service about account closures rose 44% to nearly 3,900. More than 140,000 business accounts were also shut in 2023. As a result, new rules now require banks to give 90 days’ notice before closures and to provide clearer reasons.
European Union: A Technical Approach
By contrast, EU institutions have framed de-risking as a technical matter tied to anti–money laundering and counter–terrorism financing requirements. The European Banking Federation has urged banks to apply proportional, risk-based decisions rather than sweeping bans on sectors or countries.
For now, Brussels’ approach remains focused on balancing compliance with financial inclusion, aiming to ensure legitimate businesses and individuals are not unfairly excluded from basic banking.
As the debate spreads across continents, the central question remains unresolved: how much power should banks have to choose, or refuse, their customers?
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