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Travel Industry Faces Scrutiny Over Website Accessibility Failures

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Travel companies are coming under increasing pressure for failing to make their websites accessible to people with disabilities, potentially missing out on millions in revenue and facing new legal risks under incoming EU regulations.

Reports by WebAIM, a nonprofit focused on digital accessibility, and AudioEye, a technology company specializing in accessible design, have both identified travel websites as some of the least accessible across the internet. According to WebAIM’s “Million” report, the average travel homepage contained nearly 60 accessibility errors—a 17% increase from the previous year.

“These barriers don’t just impact user experience—they also hurt the bottom line,” said Jared Smith, Executive Director of WebAIM. “With around 20% of the population reporting a disability, ignoring accessibility excludes a large pool of potential customers.”

Common problems flagged by the reports include poor colour contrast, missing image descriptions (alt text), vague links, inaccessible forms, and issues for keyboard-only users. AudioEye noted that 41% of travel and hospitality websites were especially difficult to navigate without a mouse, severely limiting functionality for visually impaired users or those relying on assistive technology.

The World Health Organization estimates that one in six people globally lives with some form of disability. Visual impairments alone affect over 2.2 billion people worldwide, with 43 million registered as blind.

Among the worst offenders is Booking.com, the world’s most visited travel site, which ranked a dismal 712,074th in accessibility among the top one million websites. Other travel giants like Airbnb and Trip.com also scored poorly. On the other hand, companies like Uber and Skyscanner ranked significantly higher, indicating that accessibility improvements are achievable.

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Accessibility advocate and blind presenter Lucy Edwards says her experience with travel sites is consistently frustrating. “It’s so infrequent that I can book a holiday independently,” she told Euronews Travel. “Pop-ups break my screen reader, and most images have no descriptive text.”

Screen readers are critical tools for users with visual impairments, converting digital text into speech or Braille. But many travel websites are poorly structured for these tools, making even simple tasks—like choosing a destination or confirming a booking—nearly impossible without assistance.

The issue is gaining urgency ahead of the European Accessibility Act (EEA), which takes effect on June 28. The EEA mandates that all digital services in the EU, including travel websites, meet standards defined by the Web Content Accessibility Guidelines (WCAG). These include readable fonts, clear navigation, image alt text, and full keyboard accessibility.

Failure to comply could lead to fines, legal action, and exclusion from public procurement, not to mention damage to brand reputation.

“Overall, the web experience has left me in tears,” Edwards said. “I’m lucky to have help, but it shouldn’t have to be this way.”

With the EEA deadline fast approaching, experts say travel companies must act quickly—not only to meet legal requirements but to ensure that travel is accessible to all.

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Ryanair Announces Major Route Cuts Across Europe in 2026

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Ryanair has revealed plans to cut several routes across Europe in 2026, citing rising airport charges, aviation taxes, and operational costs. The move will reduce roughly three million seats and affect destinations in Spain, France, Germany, Belgium, Portugal, and other countries, with smaller cities expected to feel the greatest impact.

In Germany, Ryanair will eliminate 24 routes during the Winter 2025/2026 schedule, cutting nearly 800,000 seats. Airports affected include Hamburg, Berlin, Cologne, Memmingen, Frankfurt-Hahn, Dresden, Dortmund, and Leipzig. Operations at Leipzig, Dresden, and Dortmund will remain suspended throughout 2026. The airline attributed the cuts to high air traffic control and security fees, combined with German aviation taxes. Ryanair criticized the government for not following through on promises to reduce these charges, contrasting Germany with countries such as Ireland, Spain, and Poland, where aviation taxes are lower or being removed.

Spain will see a reduction of about 1.2 million seats from the summer 2026 schedule, following cuts of roughly one million seats in winter 2025. Flights to Asturias, Vigo, and Tenerife North will be stopped entirely, while the Santiago de Compostela and Jerez bases will remain closed. The airline said disputes with airport operator Aena over high fees and government regulations on cabin baggage charges were key reasons for the reductions. Ryanair plans to shift capacity to larger Spanish airports and lower-cost destinations in Italy, Croatia, Morocco, Sweden, and Albania.

In France, Ryanair has already cut 750,000 seats across 25 routes, suspending services to Bergerac, Brive, and Strasbourg. While flights to Bergerac will resume in summer 2026, services to Brive and Strasbourg remain halted. The airline warned additional French regional routes could be impacted next year.

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Belgium faces reductions at Brussels and Charleroi, where Ryanair will remove 20 routes and one million seats, accounting for about 22 percent of its Belgian capacity. The airline pointed to a new aviation tax doubling fees to €10 per passenger and potential local taxes at Charleroi as reasons for the cuts.

Portugal will lose all six Ryanair routes to the Azores from the end of March 2026, affecting about 400,000 passengers and reducing national capacity by roughly 22 percent. The airline blamed rising air traffic control fees, the EU Emissions Trading System, and a new €2 travel tax. Ryanair said operational challenges, including airport staff strikes, have also contributed to the decision.

Ryanair is also scaling back flights in Bosnia and Serbia for summer 2026, reducing weekly departures from Banja Luka and Niš to redirect capacity to higher-demand markets such as Croatia.

While the airline continues to expand in other regions, including the UK, Finland, and Italy, the 2026 cuts highlight the financial pressures facing low-cost carriers in markets with high taxes and fees. Ryanair has called on governments to reduce charges to maintain competitiveness and avoid further route reductions.

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Travelers Seek European Alternatives as Overtourism and Heat Hit Popular Destinations

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As Europe’s southern hotspots face overtourism and soaring summer temperatures, travelers are turning to lesser-known destinations that offer similar experiences without the crowds. Cities such as Barcelona, Venice, and Mykonos have struggled with high hotel prices, long lines, protests against tourism, and extreme heat, prompting visitors to look for quieter alternatives.

In Spain, Girona has emerged as a popular substitute for Barcelona. Just an hour away, the city offers medieval architecture, a charming Jewish Quarter, and panoramic views from the Passeig de la Muralla, all without the cruise-ship chaos. Girona is also more affordable, allowing visitors to enjoy local cuisine, pastries, and ice cream while wandering its historic streets.

Slovenia’s capital, Ljubljana, has become a sought-after alternative to Venice. The city’s canals, pastel buildings, and lively café culture mirror the Italian city’s charm, but at a more relaxed pace and lower cost. Visitors can explore the Old Town, climb to Ljubljana Castle for sweeping views, and enjoy riverbank dining along the scenic waterways.

Greek travelers seeking a quieter escape from Mykonos are increasingly visiting Tinos. This island features whitewashed villages, pristine beaches, and a traditional Cycladic atmosphere. It also offers cultural highlights, including the Church of Panagia Evangelistria, local marble art, and hiking routes with panoramic views, making it a more authentic and peaceful option for 2026 holidays.

Italy’s Amalfi Coast has its own alternative in Salerno, a historic port city with medieval architecture, dramatic coastlines, and lower prices. Visitors can explore local markets, enjoy fresh seafood, and use Salerno as a base for trips to Amalfi, Positano, or Pompeii, all while experiencing authentic Italian life away from tourist throngs.

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Croatia’s Rovinj offers a quieter version of Dubrovnik. The town features Venetian architecture, pastel-colored waterfronts, and cobbled streets, making it ideal for romantic getaways. Travelers can visit St. Euphemia Church, explore hidden coves, and enjoy seafood at local restaurants, all while avoiding Dubrovnik’s intense peak-season crowds.

For those seeking French culture without Parisian crowds, Toulouse provides a compelling alternative. Known as the Pink City for its terracotta architecture, Toulouse offers riverfront walks along the Garonne, canal-side strolls along the UNESCO-listed Canal du Midi, and historic sites such as the Basilique Saint-Sernin and Couvent des Jacobins. The city also features regional cuisine, from duck dishes to cassoulet, with a more relaxed and affordable atmosphere.

As travel patterns shift, these lesser-known European destinations are gaining popularity, providing a mix of history, culture, and scenic beauty while offering respite from the challenges of overcrowded tourist hubs.

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European Airports Face Holiday Travel Chaos as Staff Stage Strikes

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Airport workers across Europe are walking out in protest of the “Grinch-style behaviour” of low-paying employers, threatening to disrupt travel during the busy Christmas season. The strikes come as staff push for better pay, improved working conditions, and job security, targeting a period when millions travel for holidays.

In Italy, coordinated walkouts are planned on 17 December, involving ground handling staff, airline crew, and air traffic controllers. The four-hour strike, from 1 pm to 5 pm, will include ENAV air traffic controllers at Rome airport, Assohandlers staff covering major airports, employees of ITA Airways, and ground staff for Vueling, Air France, and KLM. Officials warn that disruption may extend throughout the day, causing flight delays and longer check-in and baggage queues at airports in Milan, Rome, Venice, Naples, and Catania.

In the UK, London airports are preparing for a series of strikes around Christmas. From 19 to 22 and 26 to 29 December, easyJet ground staff at Luton Airport will walk out, affecting check-in and baggage handling. London Heathrow Airport is also facing potential disruptions as Scandinavian Airlines Services (SAS) cabin crew plan to strike from 22 to 24 and on 26 December. Flights to major Scandinavian hubs, including Copenhagen, Stockholm, and Oslo, may experience delays or cancellations.

Workers cite low pay as a key reason for the action, with union Unite noting that some staff have been forced to rely on food banks while working at expensive Scandinavian destinations. “This is real Grinch-style behaviour from SAS – it is taking advantage of the goodwill of its staff and will now be responsible for cancelled Christmas flights,” said Callum Rochford, Unite regional officer.

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Spain is also seeing ongoing travel disruptions due to strikes at Ryanair’s ground handling partner, Azul Handling. Since the summer, staff have staged weekly walkouts over working conditions, bonuses, and job security. Strikes will continue until 31 December on Wednesdays, Fridays, Saturdays, and Sundays during early morning, midday, and late-night shifts. Passengers flying from Alicante, Barcelona-El Prat, Girona, Ibiza, Lanzarote, Madrid-Barajas, Malaga, Palma de Mallorca, Santiago de Compostela, Seville, Tenerife South, and Valencia can expect longer queues and delays with check-in and luggage collection.

Travel experts advise passengers to check the status of flights before heading to airports, as some walkouts are announced only days or hours in advance. Those affected by cancellations or delays may be entitled to alternative tickets or compensation.

With strikes coinciding with one of the busiest travel periods of the year, passengers are urged to allow extra time for check-in, baggage handling, and security procedures to avoid last-minute chaos.

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