The government of Greece is preparing new legislation aimed at strengthening consumer protection in the retail banking sector, including a cap on how much borrowers must repay on certain loans.
Prime Minister Kyriakos Mitsotakis outlined the proposal as part of a broader effort to curb what he described as unfair lending practices and unclear contract terms. The measures are expected to focus mainly on unsecured consumer loans and credit card debt of up to €100,000.
Under the plan, the total repayment amount — including interest and fees — would be limited to between 30 percent and 50 percent above the original loan amount. Officials say this approach aligns with practices seen in other European countries and is intended to create a more transparent and balanced framework for borrowers.
The proposal also includes a 14-day cooling-off period after signing a loan agreement, giving consumers the option to withdraw without penalty. Authorities believe this step will strengthen borrower rights and improve confidence in financial products.
The initiative comes as Greece’s consumer credit market continues a gradual recovery following years of contraction during the country’s debt crisis. Demand for loans has picked up since 2022, but borrowing costs remain relatively high compared with other types of credit.
Interest rates on consumer loans often exceed 10 percent, while rates on revolving credit products such as credit cards can rise above 14 percent. Economists warn that the combination of increased borrowing and elevated interest rates could heighten the risk of households taking on unsustainable levels of debt.
The government’s move forms part of a wider push to address concerns about banking practices. In recent years, customers have raised complaints about complex terms and conditions, as well as the cost of basic services such as transfers and account maintenance.
Authorities have also urged banks to offer better returns to savers during the period of rising interest rates, arguing that financial institutions have been slow to pass on benefits to depositors.
Despite these concerns, Greece’s banking sector has shown signs of recovery, with institutions returning to profitability after a period of restructuring and efforts to reduce non-performing loans.
Officials say the proposed measures are designed to strike a balance between supporting a stable banking system and ensuring fair treatment for consumers. If approved, the legislation could mark a significant step in reshaping the relationship between lenders and borrowers in Greece’s evolving financial landscape.